FAQ – ZMI

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FAQ

Can the PowerPack 10K fast charge my iPhone XS?

Q: I have an iPhone XS, XS Max. Does the PowerPack 10K portable charger fast charge my phone? A: No, it will not. Specifically, the PowerPack 10K does not support USB Power Delivery (PD) fast charg...

The Transition to USB-C

How do I recharge the PowerPack 10K? How do I charge my phone?

Q: How do I recharge the PowerPack? How do I charge my phone? Do I need to buy another cable? A: These are some common questions we receive from our customers that we want to address. Recharging: T...

Can I charge an iPhone with the ZMI Turbo 45W USB-C PD Adapter?

Q: If I purchase a USB-C to Lightning cable, can I charge my iPhone 5s with the ZMI Turbo 45W USB-C PD Adapter (AD03Z)? Or will it be too powerful and damage my phone? A: It is safe to use Apple's ...

Why do the lights on the PowerPack 10K blink then turn off?

Q: When the side button of the PowerPack 10K is pressed, all 4 lights begin blinking on and off and then eventually turn off. What is going on and is this an issue? A: When you press the side butt...

The PowerPack 10K and Arduino

Q: Will the PowerPack 10K automatically turn off if the current draw is very low? I’m trying to use a battery pack with an Arduino board, but it auto powers off after a certain amount of time. A: ...

Why the Plugornot Zero can't be recharged via micro-USB?

Can the PowerPack 10K charge a MacBook Air?

Q: Can the PowerPack 10K charge a MacBook Air? A: For 2017 and earlier MacBook Air models: No, it does not. These older models use MagSafe or MagSafe 2 charging ports, making them incompatible with...

Will the PowerPack 10K Pass Power through to Another Device While Being Recharged?

The usage is called "passthrough." The good news is that the PowerPack 10K does support passthrough. But, there are a few caveats to keep in mind:1) You need an AC power adapter (power brick) with ...

Is the PowerPack 10K compatible with an LG Nexus 5X?

Q: Is the PowerPack 10K compatible with an LG Nexus 5X? And if so, do I need to purchase an additional cable? A: The stock cable for the Google Nexus 5X (made by LG) does not work with this batter...

What version of USB Power Delivery (PD) does the PowerPack 20k have?

The PowerPack 20K supports USB Power Delivery (PD) 2.0. The newer PD 3.0 is backward compatible with PD 2.0. Regarding the comparative benefits of PD 3.0, we refer the interested reader to an ex...

What is the battery capacity of the Plugornot Zero?

PowerPack 20K As An OTG to USB 2.0 Adapter for Android Phones?

Prolonging Your Battery Pack's Lifespan

Will the PowerPack 10K charge my Pixel 3?

Q: Will the PowerPack 10K charge my Pixel 3? If so, what USB Cable works with Pixel 3 charging? A: Yes, it will charge the Pixel 3 at normal speed (no fast charging), which we have tested and verif...

What AC Adapters Work with Google Wireless Charger Model G019C?

When Does Pixel 3 Display "Charging rapidly"?

How Do I Charge My Kindle Fire with the PowerPack 10K?

Will the PowerPack 20K Pass Power Through to Another Device While Being Recharged?

Can PowerPack 20K Supply Power to Two Devices at Once (Phone's Tethered Modem and Laptop)?

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