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Prolonging Your Battery Pack's Lifespan
Did you know that the rechargeable lithium-ion batteries in your portable charger age over time? Over time, as you continually charge and recharge the batteries or drain and refill them, the capaci...
Running Garmin Satellite Navigation In A Car With No Power Socket
Can the PowerPack 20000 (QB820) charge my Lenovo ThinkPad X1 Extreme?
How do I extend the lifespan of the PowerPack 10K?
What do you need for a trip to Europe?
Why is the battery pack not fast charging my Samsung S8?
Q: I have a Samsung S8 which is fast charge capable. Why isn't your product fast charging my phone? A: First of all, the battery pack is able and should fast charge your Galaxy S8. If fast charging...
How do I charge my Pixel 2 XL?
Q: I have a Pixel 2 XL. What's the best power bank for me to get? A: You will need a USB Power Delivery (PD) enabled power bank for your Pixel 2 XL. Even though USB PD is becoming a standard functi...
Why does my power plug heat up while recharging PowerPack?
Q: My power plug (iPhone) gets very hot while charging the PowerPack battery pack. Is this normal? A: The heat generated by the power adapter or power plug is determined mainly by the charging curr...
Why is my phone not fast-charging with the PowerPack 10K?
Q: Why doesn't my phone quick-charge or fast-charge as advertised? A: There are three charging modes supported by the PowerPack 10000: 1) Fast charging (Quick Charge 2.0) - 5V, 9V, and 12V can be...
When 2 USB-C devices are connected, which device gets charged?
Q: When 2 devices with USB-C ports are connected together, which device is charging the other? How is the direction of charging determined? A: When utilizing USB-C PD charging with the ZMI PowerP...
Why don't you sell or have USB-C to Lightning cables?
Q: Why do you not sell or include USB-C to Lightning cables for iPhone and iPad? A: Apple has not authorized any third parties to produce the USB-C to Lightning cable, although there have been cou...
What's the actual charging capacity of the PowerPack 20000?
Q: I recently purchased a ZMI PowerPack 20000 from Amazon and have a question about its capacity. One of the reviews says that you use 7.2V 10000mAh lithium polymer batteries with a nominal capacit...
Are there any safety concerns with the lithium-ion batteries used in ZMI chargers?
Q: Have there been any safety concerns with the lithium ion battery? Have there been any incidents of unplanned explosion or combustion? A: There have not been any safety concerns or incidents (exp...
How to Charge Your Apple Watch, Bluetooth Headphones, or Fitbit
Can I bring a portable charger/battery pack aboard a plane?
How to choose the charging speed of the PowerPack 10K?
Q: I read online that there are 3 ways to charge: fast, normal, and slow. How to choose which way it charges? A: By default, the battery pack will automatically detect your phone's capability for f...
How to turn off the battery pack?
Q: I have the zmi 10000 mAh power bank. I was wondering how to turn off the charger. A: If you unplug all cables attached to the battery pack, it will turn OFF on its own in 30 seconds. You can tel...
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iPad Pro 2018
not fast charging